Dragon NaturallySpeaking 9 for medical and legal transcription is one such software which claims accuracy levels of up to 99%. However, the claim that this software can replace the traditional mode of transcription is widely refuted. Industry experts say that traditional transcription service outsmarts voice recognition software in several areas.
Features of Dragon Naturally Speaking
Popular voice recognition software Dragon Naturally Speaking 9 claims accuracy levels of up to 99% and is said to work three times faster than typing. Here are the features of two new versions of this product:
Dragon NaturallySpeaking Version 10 Professional:-
• Easy to Use
• Network Ready
• Productivity for Mobile Workers
• Usable with Any Windows Program
• Streamline Complex or Repetitive Document-Creation Tasks
• Dragon Voice Shortcuts for Email, Calendar, Web Search and Desktop Search
Dragon NaturallySpeaking 11.5:-
• Improved Correcting and Editing
• Time-Saving Voice Commands
• Getting Started with Dragon is Faster and Easier
• Enhanced Software Support
• Improved speed and accuracy
• Improved Formatting and Editing Commands
Speech Recognition Software – Limitations
When it comes to documentation in legal practice, the use of speech recognition software poses several limitations:
• In the case of an interview, there are at least two voices - that of interviewer and interviewee. The software can recognize only the voice it is trained to recognize – the interviewer’s. You can re-speak the interview by listening to the recording and speaking for both the interviewer and interviewee. But even an experienced court stenographer would find it difficult to do this without pausing. This makes it a time-consuming documentation option.
• The training of a voice recognition process is never simple and is an ongoing process which includes continuous correction, involving a lot of time and effort.
• In a legal transcription company, transcriptionists proofread as they type and the transcript also goes through multiple levels of quality assurance. With the software, the lawyer cannot proofread while re-speaking as it would involve listening to the words being spoken and continuously replaying the recording.
• The software lacks the intelligence that human professionals have. For instance, it cannot make out which homonyms to use. In simple sentences, it can probably recognize the difference between ‘there’ and ‘their’ but the software still has difficulty handling complex sentences with homonyms. The result is that additional time would be needed for proofreading.
• With the software, underlining or making a word bold is quite easy with speak out commands compared to the traditional keyboard shortcut keys. The concern is when the software fails to distinguish between the commands and general dictation. It would be necessary to leave a small pause between the command and general dictation to resolve this problem. This too slows things up compared to traditional transcription service.
If it’s just about accurate punctuation, the software can handle it alright. But legal documentation requires much more than that – it has to be error-free and delivered in fast turnaround time. For that, nothing can rival the services provided by a professional legal transcription company.